Return Procedure Document

Description

  1. Return Policy
    1. Do not return any damaged or incorrect items until you receive shipping instructions from the shipping department.
    2. Prior to the return of any parts, authorization must be given by the manufacturer, rebuilding, or rebrander (A.P.E).
    3. An RMA number will be assigned for the equipment to be returned.
    4. Reason for requesting the return must be given.
    5. Detailed pictures and videos to be accepted.
    6. All returns are to be shipped prepaid.
    7. The invoice number and date or purchase order number and date must be supplied.
    8. No credit will be issued for material that is not within the manufacturer's warranty period and/or in new and unused condition, suitable for resale.
  2. Acceptance
    1. Signed and accepted.
    2. Date: _________________
    3. Sign here: ___________________________
    4. Type name or block letters: ___________________________